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Convert·Into

Contact & support

Talk to a human who understands statements.

Sales, onboarding, technical support or security: pick the right desk below and we'll get back to you fast. Real people, no bots.

  • Sales

    Talk to sales

    Volume pricing, firm-wide rollouts, procurement and demos for your team.

    sales@convertin.to

  • Support

    Customer support

    Trouble with a conversion, your account, billing or an export format.

    support@convertin.to

  • Security

    Security & disclosure

    Report a vulnerability or ask about our controls, compliance and DPA.

    security@convertin.to

  • Press

    Press & partnerships

    Media enquiries, integrations and referral partnerships.

    hello@convertin.to

Send a message

Tell us what you need.

There is no contact form to fill in. Write to us and the message arrives from your own mailbox, so you keep a copy of what you sent and the reply comes back to a thread you already have.

What's this about?

Put one of these in your subject line:

  • Sales & pricing
  • Technical support
  • Billing & account
  • Bank not supported
  • Security & compliance
  • Press & partnerships
  • Something else

How can we help?

Tell us about your firm, your volume of statements, or the problem you're hitting.

Email support

Response times

Enterprise priority
< 1 hour
Professional plan
< 4 hours
Free & Starter
Same day
Security reports
< 24 hours

Professional and Enterprise plans include priority support and a named contact.

Support hours

Mon–Fri
08:00–20:00 GMT
Saturday
10:00–16:00 GMT
Sunday
Email only

We publish no live service status yet. What the status page covers

Prefer to help yourself?

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